Forgot your login Password
1. Simply click on “Forgot Password” on the merchant login page (PC and Mobile).
2. Input the six-digits partner code, or your registered email address to reset the password. (Partner Code can be found in setup email inbox by searching “AlphaPay”).
3. After submitting the partner code, a “reset password email” will be sent to the registered email address.
Forgot your refund password
Please call our toll free at 1.855.937.7888 or scan the QR code below to contact our Customer Service on WeChat